Returns & Exchanges

At SKIN functional, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return policy for unused and unopened items.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive an authorization form.

2

Prepare Your Package

Securely pack the products in their original packaging, ensuring the items are unopened and in their original condition to qualify for a refund.

3

Ship the Items

Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center for inspection.

4

Receive Your Refund

Once our quality control team verifies the return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing