Frequently Asked Questions
Everything you need to know about our functional skincare solutions.
How long will it take to receive my order?
Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
Are SKIN functional products suitable for sensitive skin?
Yes, many of our products are formulated with soothing ingredients. However, we recommend checking the specific product details and performing a patch test before full application.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team for a consultation and assistance.
Do you test your products on animals?
No, SKIN functional is strictly cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How should I store my serums to maintain potency?
To ensure maximum efficacy, store your products in a cool, dry place away from direct sunlight. Ensure the lids are tightly sealed after each use.
Can I use multiple active ingredients in the same routine?
While many actives can be layered, some combinations may cause irritation. We provide a layering guide on each product page to help you build a safe and effective regimen.